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Care, advice and support for victims of crime
across Cleveland, County Durham and Darlington.

9am - 5pm Monday - Friday

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Reporting Crimes to the Police

Reporting Crimes to the Police

You can report a crime directly to Cleveland or Durham police by dialing 101

If you are deaf, deafened, hard of hearing or have a speech impairment, a text phone is available on 18001 101.

You should use these non-emergency numbers to:

  • Report a crime not currently in progress – for example a stolen car, burglary, or damaged property.
  • Give information to the police about crime in your area.
  • Speak to the police about a general enquiry.
  • Contact a specific police officer or member of staff.

Alternatively you can ring 999 in the case of an emergency.

If you are deaf, deafened, hard of hearing or have a speech impairment, a text phone is available on 18000.

You should use these numbers if:

  • A crime is happening right now.
  • Someone is in immediate danger, or there is a risk of serious damage to property.
  • A suspect for a serious crime is nearby.
  • There is a traffic collision involving injury or danger to other road users.

If you need to report to Durham Constabulary there is a 101 Live Chat service is for general enquiries and advice as well as reporting non-urgent incidents or crimes.  Please also note this facility is not monitored 24/7.

If you do not wish to report the crime to the police we will still offer you support.