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Care, advice and support for victims of crime
across Cleveland, County Durham and Darlington.

9am - 5pm Monday - Friday


victim care + advice

If you are a victim of crime, or are concerned about someone who has been, call us from landlines and mobiles for help and advice: 0303 040 1099 or email us at

About VCAS

The Victim Care and Advice Service provide free, Independent and confidential support for them and their families. Throughout the Cleveland and Durham areas. We help them to cope with the immediate impact of the crime and assist in their subsequent recovery. The service is managed on behalf of the respective Police and Crime Commissioners by Safe in Tees Valley, a local registered charity with over 20 years experience, working in partnership to address crime and promoting community safety.

For many people the need for support is in the immediate aftermath of the crime being committed but for some the full impact is not evident until later. The service therefore responds to personal circumstances and individual needs at any point following the commission of the crime and regardless of whether it was reported to the police or not.

Equally, the impact of crime can have an emotional and physical impact on family, friends and witnesses. They too are welcome to contact the Victim Care and Advice Service for advice or additional assistance.

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